Prepared by Team Haugen
Oregon's largest NAPSA-certified power sweeping and environmental services contractor. Serving clients statewide since 1970.
The Company
Founded in 1970, Mid-State Industrial Service is a closely held, owner-operated business headquartered in Eugene. Every job is performed by Mid-State's own crews with Mid-State's own equipment. No subcontractors, no franchise dilution.
Mid-State serves clients statewide across Oregon with operational reach into Southern Washington, Western Idaho, and Northern California. The footprint is built around an Oregon-anchored fleet of more than 33 vehicles, each tracked by GPS telematics, maintained 100% in-house, and supported by backup units on standby.
The company is currently owner-operated by Blake and Cindi Olsen, who acquired the business in 2021. Day-to-day accountability stays local: not a franchise, not a national staffing model, and not a roll-up. The same crews show up under the same brand for the same customers, project to project.
The combination of long tenure, local ownership, and operational discipline creates the consistency that underwriters look for in a multi-line industrial-services account.
The Underwriting Angle
Mid-State is a multi-line account spanning Commercial Auto, General Liability, Workers' Compensation, and Pollution Liability. The safety investments below, GPS telematics, two-person crews, written protocols, and an active SAIF partnership, are designed to reduce severity and frequency across all lines. A carrier should view Mid-State's risk management program as a genuine differentiator versus undifferentiated sweeping or excavation contractors.
Exposure. 33+ vehicles operating statewide on public roads, job sites, and highways. Sweepers and vacuum trucks present large-vehicle exposure alongside traffic. Heavy equipment moving in active municipal and industrial corridors.
Mitigants
Fleet-wide GPS telematics, DOT/FMCSA compliance, CDL-qualified operators, 100% in-house preventive maintenance, real-time driver oversight via tracking data.
Exposure. Premises and operations exposure across all twelve service lines. Completed-operations exposure for storm drain cleaning, CCTV inspection, and excavation work. Underground utility damage risk on hydro and vacuum excavation work.
Mitigants
NAPSA and NASSCO certifications, written field protocols, CCB-licensed (License #239935), customer documentation practices, PACP-coded inspection reporting.
Exposure. Highest-exposure line given the physical nature of the work. Operating heavy equipment, confined-space entry, high-pressure hydroblasting, and work in active traffic lanes. Tank cleaning and confined space represent the highest-severity potential.
Mitigants
Two-person crew protocols on high-hazard work, active SAIF Corporation safety partnership, OSHA training as standard onboarding, documented safety procedures, NAPSA operator certification.
Exposure. Operations involve handling contaminated liquids, industrial waste, regulated stormwater, sludge, and hazardous materials. The 80-barrel tanker hauls regulated liquid waste streams. Hydro excavation work may encounter contaminated soil.
Mitigants
Active DEQ compliance program, EPA-conscious operations, NPDES and SWPPP alignment, proper waste transport and disposal coordination with approved facilities.
Safety Culture & Loss Controls
Three brief-level differentiators for underwriters define Mid-State's loss-control posture: a two-person crew requirement on high-hazard work, fleet-wide GPS telematics with active driver oversight, and standardized written field protocols that govern every major service type. Each is reinforced by certification training, SAIF partnership, and 100% in-house fleet maintenance.
High-hazard operations, including tank cleaning, confined-space entry, hydroblasting, and hydro/vacuum excavation, are staffed with two-person crews. This buddy-system approach is a fundamental loss-control measure that directly reduces workers' comp exposure from the most dangerous job categories Mid-State performs. One operator works while the other maintains visual contact and communication, particularly in confined spaces where OSHA entry-permit requirements are in force.
Every vehicle, sweepers, vacuum trucks, hydro excavators, water trucks, is equipped with GPS tracking. The system captures real-time location, route progress, speed, and operational data. This gives management the ability to monitor driver behavior, verify job completion, and respond immediately if a vehicle deviates from expected patterns. Mid-State was among the first contractors in the Pacific Northwest region to implement fleet-wide GPS, and continues to build operating procedures around the data it generates.
Mid-State does not rely on operator judgment alone. Standardized field protocols govern how every major service type is performed, from set-up and equipment checks to shutdown procedures and incident reporting. These documented procedures reduce variability, ensure consistent safe practices across all crews, and provide a defensible record of proper methods in the event of a claim. All field personnel are expected to follow these protocols without deviation.
Active partnership with SAIF Corporation, Oregon's not-for-profit workers' compensation insurer, specifically to support workplace safety initiatives. SAIF partnerships typically involve proactive loss-control consultation, safety audits, and access to training resources. A management culture that treats injury prevention as an ongoing program, not a compliance checkbox.
All 33+ vehicles are maintained entirely in-house. Mid-State purchases equipment new and regularly modifies machines to improve performance and reliability. A dedicated 2024 Ford F-600 service truck is deployed for remote field maintenance and emergency repairs. Equipment condition is directly controlled by management, not outsourced to third parties.
Sweeping equipment is operated by NAPSA-certified operators. CCTV inspection work is staffed exclusively by NASSCO PACP-certified technicians. All commercial drivers are trained and compliant with DOT/FMCSA regulations. OSHA compliance training is part of the standard onboarding process for all field personnel. Training is a core operating cost, not an afterthought.
Fleet & Equipment
Mid-State runs more than 33 vehicles across the sweeping, vacuum, hydro-excavation, CCTV inspection, hydroblasting, and water-truck categories. The entire fleet is GPS-tracked, maintained 100% in-house, with backup units kept on standby. Click any card below to see unit specs and the carrier-facing operational profile.
Additional fleet
Certifications & Compliance
Mid-State's certification stack is broad and verifiable. Below: every chip on file, followed by the underwriter-relevant decode of what each credential actually means for the program.
National industry body for power sweeping. Mid-State is among the first 20 NAPSA-certified contractors in the U.S. Operators must meet training and operational standards.
Standardized pipeline inspection certification. All CCTV work is performed by NASSCO-certified technicians using PACP-coded reporting. Reduces E&O exposure.
Federal motor carrier compliance for commercial vehicles. Required for all CDL operations. Directly mitigates commercial auto loss frequency.
Active WC safety partnership. SAIF provides loss-control consulting, safety audits, and training support. A strong indicator of proactive WC management.
Work designed to keep clients compliant with stormwater and discharge regulations. Mid-State's own operations are also aligned with DEQ requirements, reducing environmental claim exposure.
Oregon Construction Contractors Board license. Required for excavation and construction-adjacent work. Verifiable credential confirming legal standing.
Underwriting Summary
The single-page underwriter view: every factor that moves a rate on a multi-line industrial-services account, mapped to what Mid-State actually has on the ground.
| Factor | Finding | Signal |
|---|---|---|
| Years in Business | 55+ years of continuous operation in Oregon since 1970. | Positive |
| Ownership & Management | Owner-operated, local accountability. Not a franchise or staffing model. | Positive |
| Fleet Telematics | GPS in 100% of fleet. Driver accountability and route verification standard. | Positive |
| Two-Person Crew Protocol | Required for high-hazard tasks including confined space, hydroblasting, excavation. | Positive |
| Written Protocols | Documented procedures for all major field operations. Not ad hoc. | Positive |
| Industry Certifications | NAPSA (first 20 in U.S.), NASSCO PACP, DOT, CCB, SAIF partnership. | Positive |
| Fleet Maintenance | 100% in-house. New equipment purchases. Backup units maintained on standby. | Positive |
| Regulatory Compliance | Aligned with DEQ, EPA, ODOT, NPDES, LRAPA, FMCSA. Multi-agency compliance posture. | Positive |
| Confined Space & Tank Cleaning | Highest-severity WC exposure. Mitigated by two-person protocol and OSHA training. | Managed Risk |
Client Base & Revenue Drivers
Mid-State serves a diverse mix of client types across Oregon. This diversification is a positive underwriting indicator. No single sector concentration, steady municipal contract revenue, and a repeat-client model that produces consistent work volumes year over year.
City and county street sweeping programs, storm drain maintenance, and municipal infrastructure. Long-term contracted revenue.
Construction sweeping, milling support, track-out control, and hydro excavation for paving, utility, and general contractors.
Tank cleaning, hydroblasting, vacuum recovery, and industrial maintenance for manufacturing, processing, and utility operators.
Scheduled parking lot sweeping, drain cleaning, and maintenance services for commercial real estate portfolios.
Parking lot and property sweeping for retail centers, shopping areas, and commercial properties.
Public-agency work including ODOT projects and government-contracted infrastructure maintenance across Oregon.
Workforce & Company Culture
Mid-State's employee benefits program is unusually strong for a company of this size and industry. Employer-paid medical, dental, and vision; a 3% non-elective 401(k) contribution; company-paid life insurance; and generous PTO indicate a management team that invests in retention. Retained, experienced employees have better safety records than high-turnover operators.
100% employer-paid coverage for full-time employees. Family coverage also available. Demonstrates financial stability and workforce investment.
Mid-State contributes 3% of eligible pay regardless of employee contribution. An above-average benefit indicating strong cash flow and management philosophy.
PTO starts at approximately 62 hours and scales to approximately 166 hours at 13+ years of tenure. 160-hour rollover cap. Six paid holidays. Strong retention incentive for long-tenured operators.
DOT/FMCSA, OSHA, NAPSA, NASSCO certifications; environmental compliance; and equipment-specific training. Standard onboarding, not a "hire and hope" operation.
Your Team
Eugene-based, locally accountable, structured to deliver HUB International's national carrier breadth with the responsiveness of a local team. The same group that has spent decades building programs across Oregon's industrial economy.
SVP, Commercial Lines / Team Haugen Lead
Associate Advisor, Commercial Lines
Associate Advisor, Commercial Lines
Private Client Risk Advisor
Private Client Risk Advisor
VP, Workers' Compensation
WC Claims Analyst
Insurance Adjuster
Client Services Advisor
CL Sr. Account Manager
CL Account Manager II
CL Account Manager II
CL Account Manager II
Sr. Risk Management Consultant
Team Haugen
Team Haugen
Request Documents
Loss runs, SOV, fleet roster, safety manual, and the broader underwriting record are available to carriers reviewing the program. Send a request and Team Haugen will follow up directly.
Documents are sent manually rather than as bulk attachments. A real broker confirms the carrier context first, then routes the right records to the right place.
If the request needs a same-day response, note it in the message field. The Team Haugen bench monitors submissions throughout the business day.
Team Haugen has been notified. Expect a follow-up within one business day.
The full underwriting record is ready. Loss runs, SOV, fleet roster, safety manual, and the broader supporting documentation, available on request.
Request Documents